Job Summary

Trinity Furniture is a commercial furniture manufacturer for healthcare, government, education, and corporate locations. Position needed is customer service representative & receptionist.

Responsibilities
- Greeting visitors in person or over the phone
- Provide exceptional customer service and support to customers via phone or email
- Working with sales team or customers to quote and provide support for products/information
- Following up the quoting process with order acknowledgements & entry
- Analyze customer inquiries and provide appropriate recomendations or solutions

Qualifications
- Minimum 5 years customer service representative experience in furniture manufacturing related field preferred
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using computer systems and software for data entry and customer management

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• Have you ever worked in a furniture manufacturing CSR setting before?
• Do you have experience in a furniture customer service environment?
• What is the applicants experience with Microsoft Excel?
• Do you have experience with Sage 100? If not, what manufacturing software have you worked in?

Work Location: In person